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COVID 19 Information

 New Islington Medical Practice - Updated 24.06.2020

****IMPORTANT *****



ALL STAFF at the practice have been made aware of government and local guideline in relation to the COVID 19 pandemic.

Please note that our staff have the right to work free from abuse, harassment or bullying. The surgery has a ZERO Tolerance policy which is still in effect during the COVID 19 Pandemic.

Our staff will abide by the government advice, policies and procedures which include self-isolation if showing symptoms of the virus, this may mean that we have some staff shortages and things may take a little longer to process. The practice is doing all it can to keep staff and patients safe during this time.


People are exempt if:

  • They have a disability or health condition that means they cannot put a covering on
  • A covering will cause them severe distress or anxiety
  • They need to communicate with someone who relies on lip reading
  • They have a reasonable need to eat, drink or take medicine

There is no requirement to obtain evidence in the form of a letter from a doctor or government that you are exempt. If you have a condition which means you cannot wear a face covering you need only advise if asked that you cannot wear a face covering because you are exempt for one of the reasons listed above.  

please see latest information

Face covering exemption: Download form (PDF)  


Please see the latest information regarding Shielding

 From 6 July, the government will be advising:

  • you may, if you wish, meet in a group of up to 6 people outdoors, including people from different households, while maintaining strict social distancing
  • you no longer need to observe social distancing with other members of your household
  • in line with the wider guidance for single adult households (either an adult living alone or with dependent children under 18) in the general population, you may from this date, if you wish, also form a ‘support bubble’ with one other household. All those in a support bubble will be able to spend time together inside each other’s homes, including overnight, without needing to socially distance

From 1 August the government will be advising that shielding will be paused. From this date, the government is advising you to adopt strict social distancing rather than full shielding measures. Strict social distancing means you may wish to go out to more places and see more people but you should take particular care to minimise contact with others outside your household or support bubble. In practice this means that from 1 August:

  • you can go to work, if you cannot work from home, as long as the business is COVID-safe
  • children who are clinically extremely vulnerable can return to their education settings if they are eligible and in line with their peers. Where possible children should practise frequent hand washing and social distancing
  • you can go outside to buy food, to places of worship and for exercise but you should maintain strict social distancing
  • you should remain cautious as you are still at risk of severe illness if you catch coronavirus, so the advice is to stay at home where possible and, if you do go out, follow strict social distancing


PREGNACNY and COVID 19 - advise for those working during the pandemic. (includes NHS workers) 

please see link below



The surgery doors will be closed.

There will be a building member of staff at the door to let you in if you are expected ONLY. All other patients are requested to contact the surgery before arriving at the building.



information can be found at the following link;


This link also provides information for those who are not HIGH RISK and required to Shield but also those at MODERATE RISK (Ashtma COPD Diabetic HF CKS and over 70's)



The practice is now able to attach a document to a text message for you to download to your phone. There is no need to attend the practice to collect documents.


All routine and urgent appointments are currently being transferred to telephone consultation where possible with both the GPs and Nurse. Routine blood tests, B12s and other ongoing appointments are currently being cancelled and are to be booked in at a later date. This is to reduce the number of patients entering the building inline with the government advice.


Please do not enter the building unless invited to by a GP or Nurse.

Repeat prescriptions can be emailed to the surgery at

Remember, before seeing the GP or nurse you will need to wash your hands.


The practice is doing its best to manage all prescription requests in a timely manner. Where possible the practice will authorise this month’s medication and a forward dated prescription for 4 weeks’ time directly to your chosen pharmacy.


It is advised that all patients have their medication sent electronically to their nominated pharmacy, please speak to your local pharmacy to sign up this service. When seeing or speaking to a doctor or nurse during a telephone call or appointment please check we have this information on our system (this can be changed at any time)


Please note that the practice WILL NOT prescribe an inhaler if not clinically required or if you are requesting it as a precaution in related to the coronavirus outbreak.

If you think you need an inhaler that you have not used for some time, please complete an online ASTHMA review online consultation by following this link:

You will then be contacted by the Nurse regarding your request.


Since the outbreak of the coronavirus, we are having increasing requests for prescriptions of steroid inhalers. PLEASE NOTE: that steroid inhalers are helpful for symptoms of asthma such as wheeze and cough but are not used for viral infections. If your asthma is stable / well managed and you do not have symptoms then you do not need a steroid inhaler.  


The demand for paracetamol on prescription has also increased since the outbreak of coronavirus. Paracetamol is available over the counter. If you have not been prescribed paracetamol by the practice for pain or other reason recently then the GP / Nurse will review this request and decide according to your clinical need.




There is currently no strong evidence that ibuprofen can make coronavirus (COVID-19) worse.

But until we have more information, paracetamol would be more preferable to use for treatment of the symptoms of coronavirus, unless your doctor has told you paracetamol is not suitable for you or your child. If you or your child are already taking ibuprofen or another non-steroidal anti-inflammatory (NSAID) on the advice of a doctor, do not stop taking it without checking first.


Please see the website for further information on self-isolation. GP Practices will not be issuing Fit notes for self-isolation.



Coronavirus England - Advice for Patients

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