Show Side Menu
Consult with your GP Online
Useful Resources
Call 111 - When it is less urgent than 999

Repeat Prescriptions

Repeat Prescriptions

If you take regular medication, a repeat prescription can be issued to you most of the time without seeing the doctor or nurse. Every time we write a repeat prescription we also print off an up to date list of all your medication for you to keep to help you remember what tablets you take. This can be very useful in case you have to see a doctor at the hospital or when away on holiday.

 There are THREE ways to request a repeat prescription:

* ONLINE - THIS IS OUR PREFERRED METHOD. To request repeat medication on line you will need to register for Patient Access. Registering for Patient Access will mean that you will also be able to see information in your medical record such as test results, scanned documents, consultation notes etc. If you call in the surgery or ask at your next appointment we will print out a PIN document that you can use to register. PLEASE BRING ONE PHOTO ID AND ONE ADDRESS ID. Please note this only applies to age 16yrs and above and the PIN document has to be given personally to the patient concerned.


* PAPER- Drop or post a note listing the medication needed to our reception. (please include your Full Name, Date of Birth and Contact phone number)

You need to nominate a preferred pharmacy and then collect your medication from them. Please allow TWO working days before you collect the medication.

From time to time we may ask you to make an appointment to check whether you need any changes to your medication.

Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account. If you have nominated a pharmacy you should collect your medication from that  pharmacy after the after the 48hrs.  Please note We do NOT accept requests by telephone.

Medication Reviews     

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions. If you feel there is a medication which should be on repeat prescription but is not, please enquire with our receptionists and if appropriate it will be corrected

Benzodiazepine Protocol

New Islington Medical Centre's practice policy is not to prescribe Benzodiazepines or Zopiclone (tablets like Diazepam and Temazepam) to new patients under the age of 50, as they are associated with many problems. 

For new patients over 50 years old, we will require confirmation from your previous doctor of your prescription.  We will try to obtain this on the same day, however if we are unable to do so you would need to contact your previous doctor, we will not prescribe until we have done so.  If confirmation is obtained, such drugs may be prescribed to you on a reducing basis, over a period of time.

Please keep your booked review appointment and try to see the same doctor each time you attend.  WE WILL NOT PRESCRIBE BENZODIAZEPINES AS AN EMERGENCY!

Painkiller Protocol

In the interest of patient and public safety, we are unable to prescribe painkillers to NEW PATIENTS without evidence that they are on regular prescriptions.

Registered patients can access the online services by clicking here

Your Neighbourhood Professionals. Just a Click Away!