If you need help and our service is closed, you have 24 hour access to TRAINED medical professionals who can assist you in your time of need. Please call 0800 953 0285. This line is staffed by registered mental health nurses who can help AND refer you directly on to additional services within the NHS. They will let us know that they’ve spoken to you and if needs be, ask us to follow up when we reopen. This service is available to patients who need help themselves and also those who are family and carers who may also need support.